This is how we do it is a song I like to associate with Thailand. Once a establishment, shop or any business with no real management get to successful they have to many weak links. Like my subscription on The Nation one of Thailand two English newspapers. I did not get my newspapers on Friday morning and I did not get it on Saturday or Sunday either first I thought it was the rain but now I understand the subscription has ended. So if I was the sales staff of this newspapers I would call, send a new invoice or even leave a not in my mailbox saying. Your subscription has ended do you like a new year? Nothing of that has happened to me and now I have to go look for a phone number and spend 2 hours telling people what is the problem and they will not understand and have to waste half of my working day just to get something they should provided me with in the first place because that the way they do it here.
